How can we help?
Find answers to common questions and learn how to make the most of TrendTracka.
Getting Started
Learn the basics of TrendTracka
Analytics
Understanding your metrics
AI Features
Making the most of AI insights
Account & Billing
Managing your subscription
Frequently asked questions
How do I get started with TrendTracka?
- Sign up for a free account, connect your TikTok profile, and start tracking your first product. Our onboarding wizard will guide you through the process.
What metrics does TrendTracka track?
- We track views, likes, comments, shares, engagement rates, growth trends, and AI-powered predictions for your TikTok products.
How does the competitor analysis work?
- Enter your competitors' TikTok profiles or product links, and we'll track their performance metrics, content strategy, and market position relative to yours.
What are AI Insights?
- Our AI analyzes your product data to predict trends, viral potential, and optimal posting times. It also provides recommendations for content strategy.
How often is data updated?
- Analytics data is updated in real-time for most metrics. Historical data and trend analysis are updated daily.
Can I export my data?
- Yes, Pro and Enterprise users can export data in CSV, PDF, and API formats. Basic users can export summary reports.
Still have questions?
Can't find what you're looking for? Our support team is here to help.